Profile Activated Email TemplateC1Risk allows you to customize the email notifications being sent to your employees, teams, vendors, and partners. This can help you to:
- Ensure stakeholders have confidence that the email is from a legitimate partner/source.
- Add organizational guidance to the notice about the process and/or next steps.
- Add organizational contact information.
- And more...
The customizations that can be performed include:
| Name | Description | Sample |
| Add Links | Add links to SharePoint, Slack, Confluence, or other places to automatically include guidance, contact mechanisms, or other quick references. | Please refer to the [grc Slack Channel] for more information or to pose a question to the GRC team. |
| Add Email Address | Include distribution lists or email addresses for questions and concerns. | If you need help with this request, please reach out to the Governance team at help.grc@company.com for support. |
| Add Logo | Add your company logo to the top of your template. | N/A |
| Add Required Waivers | Add your required privacy or security statements to the bottom of the email. | This email is confidential and is for the intended recipient only. If you have received this email in error, you must notify infosec@copany immediately. |
The process for updates is:
- Download the template files, included below (bulk file with all templates is located at the bottom of this article).
- Modify the customizations according to the above table.
- Save the files (keeping the .html file format)
- Submit the files to your Customer Success representative or submit a ticket through the helpdesk platform: Support : C1Risk Training Portal (freshdesk.com) Be sure to include your Account name and preferred contact information.
- Allow at least 5-7 days for updates to be implemented.
The available templates include:
| Function or Module | File Name | Description | Template File |
| Accounts | account-activation | Activation of Account | Account Activation Email Template |
| Accounts | account-deactivated | Deactivation of Account | Account Deactivated Email Template |
| Accounts | duplicated-account | A Registration Error Due to Duplication | Duplicate Account Email Template |
| Accounts | new-account-registration | Welcome to the Platform Notice | New Account Registration Email Template |
| Accounts | new-account-registration support | Confirm Account Subscription Details | Confirm Account Email Template |
| Approvals | approval-process-approved | Item was Approved | Approval Email Template |
| Approvals | approval-process-created | Item was Submitted for Approval | Submitted For Approval Email Template |
| Approvals | approval-process-rejected | Item was Rejected | Item Rejected Email Template |
| Assessments | assessment-completed | An Assessment was Completed | Assessment Completed Email Template |
| Assessments | assessment-deleted | An Assessment was Deleted | Assessment Deleted Email Template |
| Assessments | assessment-escalation | An Assessment has been Escalated | Assessment Escalated Email Template |
| Assessments | assessment-expired | An Assessment Expired | Assessment Expired Email Template |
| Assessments | assessment-rejected | An Assessment was Rejected | Assessment Rejected Email Template |
| Assessments | assessment-reminder | Assessment Reminder | Assessment Reminder Email Template |
| Assessments | assessment-request | An Assessment was Assigned | Assessment Assigned Email Template |
| Assessments | assessment-submitted | An Assessment was Submitted | Assessment Submitted Email Template |
| Assets | recalculate-assets | Asset Recalculation has Completed | Asset Recalculation Email Template |
| Comments | comment-created | A Comment was Created | Comment Created Email Template |
| Comments | comment-deleted | A Comment was Deleted | Comment Deleted Email Template |
| Document Request | document-request-created | A Document Request was Created | Document Request Created Email Template |
| Document Request | document-request-deleted | A Document Request was Deleted | Document Request Deleted Email Template |
| Document Request | document-request-escalation | A Document Request was Escalated | Document Request Escalation Email Template |
| Document Request | document-request-reminder | Document Request Reminder | Document Request Reminder Email Template |
| Document Request | document-request-submitted | A Document Request was Submitted | Document Request Submitted Email Template |
| Document Request | new-document-requests | A Document Request was Assigned to You | New Document Request Email Template |
| Findings | finding-expired | A Finding has Expired | Finding Expired Email Template |
| Findings | finding-reported | A Finding has been Reported | Finding Reported Email Template |
| Findings | finding-request | A Findings was Assigned to You | Finding Assigned to You Email Template |
| Impact Analysis | impact-analysis-completion-request | Information About the Asset Is Needed | Information Needed Email Template |
| Incidents | incident-closed | An Incident was Closed | Incident Closed Email Template |
| Incidents | incident-created | An Incident was Created | Incident Created Email Template |
| Incidents | incident-escalation | An Incident was Escalated | Incident Escalation Email Template |
| Integrations | nexpose-sync-job | Nexpose Data was Synchronized | Nexpose Data Sync Email Template |
| Integrations | whitehawk-change-log | Notice of WhiteHawk Changes | WhiteHawk Change Email Template |
| Integrations | whitehawk-scorecard-job | Your WhiteHawk was Synced | WhiteHawk Sync Email Template |
| Multifactor Authentication | mfa-change-email | The MFA Setting was Changed | MFA Change Email Template |
| Multifactor Authentication | mfa-email | The MFA Verification Code | MFA Verification Email Template |
| Policies | policy-review-date-reminder | A Policy is Assigned to you for Review | Policy Assigned Email Template |
| Reports | report-csv-list | Notice of Report Generation | Report Generation Email Template |
| Risk Mitigation | risk-mitigation-approved | A Risk Mitigation Was Approved | Risk Mitigation Approved Email Template |
| Risk Mitigation | risk-mitigation-rejected | A Risk Mitigation was Rejected | Risk Mitigation Rejected Email Template |
| Risk Mitigation | risk-mitigation-resolution | A Risk Mitigation was Resolved | Risk Mitigation Resolved Email Template |
| Risk Mitigation | risk-mitigation-submitted | A New Risk Mitigation was Submitted | Risk Mitigation Submitted Email Template |
| Risk Mitigation | risk-mitigation-validated-failed | A Validation was Not Successful | Validation Unsuccessful Email Template |
| Risk Mitigation | risk-mitigation-validated-passed | A Validation was Successful | Validation Successful Email Template |
| Users | user-activation | Your Profile is Active (Again) | User Profile Active Email Template |
| Users | user-inactivation | Your Access was Deactivated | User Profile Deactivated Email Template |
| Users | user-locked | Your Account is Temporarily Locked | User Profile Locked Email Template |
| Users | reset-password-email | The Link to Reset Your Password | Reset Password Email Template |
| Users | new-user-activation | Your Profile is Active | Profile Activated Email Template |
| Users - Vendors | new-vendor-user-activation | Your Vendor Profile is Active | Vendor Profile Active Email Template |
Use this file to download all available templates:
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